Shipping policy

Shipping Policy

Processing Time: All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or holidays. During high-volume periods, processing times may be slightly longer — we'll keep you informed.

Shipping Rates & Delivery Estimates We offer the following shipping options at checkout:

  • Standard Shipping (5–7 business days): Calculated at checkout
  • Expedited Shipping (2–3 business days): Calculated at checkout
  • Free Standard Shipping on orders over $[X]

Delivery times are estimates and may vary due to carrier delays or weather conditions.

Order Tracking Once your order has shipped, you'll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Damaged or Lost Packages. We take great care in packaging every order. If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date, and we'll make it right.

International Shipping We currently ship within the United States. International shipping may be available — please contact us for more information.

Questions? Reach out to us at hello@thescentedchapter.co — we're happy to help.